April 2026: Fee-Less Security Deposit System
HiLucy Team·Updated 2026-04-17·2 min read
We're excited to announce the fee-less security deposit system — a major upgrade to how HiLucy handles rental deposits.
What Changed
Previously, security deposits required charging the guest's card and holding funds. The new system uses authorize-then-void:
- A temporary authorization hold is placed on the guest's card
- The hold is immediately voided (released)
- The guest's card is saved on file
Result: The guest's card is verified without any money being charged or held. No fees, no refund delays, no confused guests.
Key Features
- Zero-fee verification — Guests aren't charged anything for the deposit
- Extended authorization — For stays longer than 7 days, the authorization remains valid for up to 31 days
- Card-on-file — Guest's payment method is saved for potential damage charges
- Deposit panel — New UI in Rental Manager showing deposit status per booking
- Damage charging — One-click charge for damages using the saved card
How to Enable
The feature is automatically enabled for all products with a _security_deposit amount configured. No action needed — existing products with deposit amounts will use the new system.