HiLucyHelp Center

Mobile Keys & Smart Locks

HiLucy Team·Updated 2026-04-17·1 min read
This feature is coming soon. We'll update this article when it's available.

HiLucy is developing mobile key and smart lock integrations for contactless guest access.

Planned Features

Mobile Keys

  • Guests unlock their room via the Guest Portal — no physical key needed
  • Support for major smart lock providers (Assa Abloy, Dormakaba, TTLock)
  • Automatic key assignment on check-in, revocation on checkout

Access Codes

  • Generate unique PIN codes for each guest
  • Share codes via WhatsApp through LucyAI
  • Time-limited codes that expire at checkout

Apple & Google Wallet

  • Room keys added to Apple Wallet and Google Wallet
  • NFC tap-to-unlock at supported doors

Current Alternative

Today, properties can share manual access codes via LucyAI WhatsApp messages. LucyAI sends check-in instructions including any codes or entry information configured in your property's knowledge base.